f.a.q

1. How long does it take for my order to arrive?

Orders typically ship the same day so you can expect your stamp to arrive in 1-2 business days, but delivery times vary depending on your location. For more detailed information, please refer to our shipping policy.

2. How do I use a cake stamp?

You use a cake stamp by pressing it into your icing or fondant when it is soft. It will leave an imprint of the design that you can then decorate or leave as is. We recommend practicing on a piece of rolled out fondant before trying it on your cake.

3. What are your cake stamps made of?

Our cake stamps are made of food-safe acrylic or silicone, both are high-quality materials known for their durability and ease of use.

4. Can I request a custom design?

Yes, we are proud to offer custom designs! Please contact our customer service team with your design idea, and we'll work with you to create a unique cake stamp.

5. How do I clean my cake stamp?

You can clean your cake stamp with warm soapy water. Avoid using harsh chemicals or scrubbing brushes that could damage the stamp. Ensure the stamp is completely dry before storing it.

6. Can I use the cake stamps with other foods?

Yes, you can use our stamps with a variety of foods, such as cookies, bread, and pastries. You can also use them with fondant, marzipan, gum paste, and more.

7. What is a cake stamp?

A cake stamp is a culinary tool used to imprint designs, logos, or messages onto cakes, cookies, or any other type of baking. It's a unique and creative way to add personalized decoration to your baked goods.

8. Do you ship internationally?

Yes, we do offer international shipping. Please note that customs fees, duties, or taxes are not included in our prices or shipping costs and are the responsibility of the customer.

9. What is your return policy?

We accept returns within 30 days of purchase, provided the product is unused and in its original packaging. However, we cannot accept returns of custom-designed stamps, unless there is a manufacturing defect.

10. How do I store my cake stamp?

Store your cake stamp in a cool, dry place away from direct sunlight. Make sure it's completely dry before storage to prevent any possible mold or mildew.

11. My cake stamp broke. What can I do?

We are committed to the quality of our products. If your cake stamp broke, please contact our customer service team with details and photos of the broken stamp, and we will assist you as quickly as possible.

12. How do I make sure my stamp design comes out clearly on my cake?

To ensure a clear design, make sure your icing or fondant is smooth and even before you stamp it. Press firmly and evenly, but don't press too hard, or you may damage the stamp or your cake.

13. I have never used a cake stamp before, do you offer any instructions or tutorials?

Absolutely! We have a variety of instructional videos and tutorials on our website that guide you through the process of using a cake stamp. Whether you're a beginner or an experienced baker, these resources can be very helpful.

14. Are your cake stamps safe for kids to use?

Yes, our cake stamps are safe for kids to use under adult supervision. They are a great tool for introducing children to baking and letting them have fun with food decoration.

15. My cake stamp broke. What can I do?

We are committed to the quality of our products. If your cake stamp broke, please contact us and we will replace it!